Privacy Policy

Last Updated: June 2026

Welcome to Ndango Market ("Ndango Market", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services.

1. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Profile photo (optional)
• Physical address or location
• Business information (for sellers)

Account Information

• Username and account details
• Login information
• User preferences and settings

Product and Listing Information

• Product descriptions
• Product images
• Pricing information
• Seller information

Device Information

• Device type
• Operating system
• Browser information
• IP address
• Application version
• Usage statistics

2. How We Use Your Information

• Create and manage user accounts.
• Display seller and product information.
• Process listings and marketplace activities.
• Provide customer support.
• Improve our services and user experience.
• Prevent fraud and unauthorized activities.
• Send service-related notifications.
• Comply with legal obligations.

3. Location Information

Ndango Market may use location information provided by users to display seller locations, help buyers find nearby products, and improve marketplace search results.

4. Sharing of Information

Ndango Market does not sell personal information.

Information may be shared:

• Between buyers and sellers where necessary.
• With trusted service providers.
• When required by law.
• To protect the rights and safety of users and the platform.

5. User-Generated Content

Product listings, reviews, images, seller profiles, and other content submitted by users may be publicly visible.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep users signed in.
• Remember preferences.
• Improve website performance.
• Analyze platform usage.

7. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based service can guarantee complete security.

8. Third-Party Services

Our services may integrate with or link to third-party services, including:

• Google services
• Facebook services
• Payment providers
• Delivery providers
• Social media platforms

9. Children's Privacy

Ndango Market is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Your Rights

Depending on applicable laws, users may have the right to:

• Access personal information.
• Correct inaccurate information.
• Request deletion of personal information.
• Object to certain processing activities.
• Withdraw consent where applicable.

11. Data Retention

Information is retained for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce platform policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.

13. Contact Us

For privacy-related questions or concerns, please visit:

Website: www.tekroots.co.za

By using Ndango Market, you acknowledge that you have read, understood, and agreed to this Privacy Policy.